In the noisy Villahermosa, this hotel is an oasis with a colonial atmosphere. We only stayed one night but it was worth every minute. Staff is remarkably professional. Our room was wide, clean, comfortable and nicely decorated. The restaurant serves excellent meals. The ambiance is very pleasant. The swimming pool is an extra... I don't think I'll be back to Villahermosa, but if I did, no doubt I would stay here again. It's great value for money.
Ernesto
oktober 2023
The staff was really friendly and helpful. We forgot one of our suitcases, but they went out of their way to send it to our next destination in Mexico. Which was fantastic. Also th beds were good and the lounge area spectacular.
Vincent
februari 2024
We stay here when we visit Villahermosa which is usually twice each year. It’s always been a consistently good place to stay and we are pleased with the accommodations it offers
Mike
november 2024
Attractive and comfortable rooms. Staff are friendly and helpful. We come frequently and find this facility to be an excellent value.
Mike
februari 2025
the buffet was good. staff is friendly and very helpful. The hotel is beautiful with art, furnishings, garden. It was our quietest hotel in our 3 weeks in Mexico!
Deborah
februari 2025
The hotel, room, bathroom and interior are grand and finished to a very high standard. Our room was reminiscent of Dubai 5 star hotels and was incredibly spacious and complete with a high bathroom with jacuzzi bath, shower and separate toilet. We were very comfortable. The staff were very accomodating and friendly.
Adam
maart 2022
Attractive setting, restaurant serves well prepared fare, comfortable bed. We asked for another room because we were overlooking a large wedding celebration with loud music. We were given a much quieter room which was also an significant upgrade! Excellent customer service.
William
november 2022
It is a nice and large hotel with a very nice restaurant and breakfast.
Henry
juli 2024
The rooms are spacious, clean, the hotel.is big and the staff is nice.
Mario
juli 2023
Stunning property deep in the woods but very convenient to Palenque town; compete with howler monkeys and other free range wildlife! Great food and superb service. Unlike much of Chiapas the hosts speak English and can help with reservations. We were given a free upgrade to the palatial Presidential Suite
James
maart 2022